OneClick Onboarding Guide
Who should review this document? Everyone interested in exploring and experiencing the OneClick training and shift management software. Review this step-by-step guide to evaluating and onboarding with the software and running a two-week free trial of the OneClick platform.
Shortcut link to this document: https://oneclickapp.com/onboarding
Table of Contents
The OneClick team is passionate about helping shifts run smoothly, teams realize their full potential, and operators maximize growth and profit.
Team Members can check assignments prior to arriving for their shift.
Leaders spend more time delivering 2nd mile service, training team members, and making adjustments to assignments before problems arise.
Before Your OneClick Trial is Activated:
After your OneClick Trial is Activated:
When you have Questions or Need Help:
We treat our relationship with you like a tight partnership that helps you thrive in the restaurant and helps us develop a better software program for you and other Chick-fil-A restaurants. Everyone wins.
This is how we accomplish that:
James Finlinson, a former Team Member at Chick-fil-A Ammon (#02789), has a passion for people and technology. He loved his job because it fit his personality. He got to work with and serve great people on a daily basis. He fits the mold perfectly. He is never without a smile or a laugh. He loves life and everything about it.
While working at Chick-fil-A he noticed that his Director and Shift Leaders were using a combination of Google Sheets and pen & paper to manage daily operations, Team Members ability within each position, and training processes for all new hires. He thought to himself "there has to be a better way."
Over a three-year period he coded & developed the OneClick system, one feature at a time. He spent many nights and weekends working on it, making changes according to his store's needs and testing it. He also made a special trip to visit the Chick-fil-A Home Office in Atlanta, GA, where he met with several very kind developers and executives who gave him encouragement to continue.
His software matured along with the growth of Chick-fil-A Ammon that experienced a surge in sales that grew from $4 Million to over $9 Million a year. OneClick proved especially useful when the COVID-19 pandemic hit. His software was the perfect solution to help manage the growth and changes made to the logistics of Drive Thru operations.
Once James felt the software was ready to be shared with other Chick-fil-A Restaurants he joined forces with Jan Finlinson, and Mike Alvarez, both very seasoned entrepreneurs and businessmen, to officially launch and scale the business.
Today we serve over 15,000 Chick-fil-A Team Members who are responsible for generating over $1 Billion dollars in food sales a year. As a company we are continuing to expand to more Chick-fil-A restaurants every week.