Built for Chick-fil-A® Operators and their Teams.
OneClick replaces your whiteboard, your scheduling spreadsheet, and the four other apps your Leaders open every morning.
Shifts, training, breaks, checklists, ratings, and accountability live in one app. Used daily by 620+ Chick-fil-A® stores and tens of thousands of Team Members.
Essentials at $99/mo · Premium at $249/mo (annual billing). No per-seat fees, no hidden add-ons. See how pricing works →
2024-2026 As ranked by Inc.com
You walk in. The whiteboard says who is on. The schedule on your laptop says something slightly different. Two team members called out. Your Director is on the phone with HotSchedules®. Your Leader is hand-writing the morning's plan because last night's note didn't save. Breakfast rush hits in eleven minutes.
This is not a software problem. It works today because the people running these stores are good at it. But coordination eats hours every day. Every minute spent on coordination is a minute not spent coaching the Team.
OneClick reads your HotSchedules® schedule in real time. Every change (new shift, swap, callout, replacement) flows in within minutes. We turn that raw schedule into the operational setup your Leaders use during the shift, ready to go before they walk in.
The whiteboard is gone. The morning re-write is gone. Every Leader and Team Member is looking at the same plan.
Every feature comes from a real problem an Operator brought us. Nothing is generic.
One operational view for the whole shift. Your Leader opens the app and the morning is already mapped out.
See it on a demo →The right people in the right roles, every shift. The morning placement math becomes a one-tap action.
See it on a demo →Training that actually keeps up with your Team. Performance lives in numbers, not in notebooks.
See it on a demo →Coach from a clear ledger. The data your Director needs Tuesday at 1:1, not Thursday at post-mortem.
See it on a demo →Daily, weekly, and monthly tasks routed to the right Team Member at the right time. Clean store, every shift.
See it on a demo →Built for the phone in the Director's apron. Every essential reachable in one thumb.
See it on a demo →OAP is how new Operators get onto OneClick. Three named phases, weekly checkpoints, a real CSM, and a graduation status that Operators wear with the same pride they wear a CFA pin.
Discovery, Live Launch, Adoption. Your Operator Success Manager handles setup, imports your existing scheduling data, and runs your first leader trainings. The app is ready for your first shift before week 1 ends.
Multi-leader training, advanced features, ROI checkpoint. Every Director and Leader is trained on the modules they actually use. Daily reflexes form.
ROI graduation review, success-story documentation. We sit down with you and show the labor and coaching gains we measured. You graduate the program as a Certified Champion.
With our volume, we need OneClick. The structure it gives us is what keeps the day and the team organized.ID
Our Leaders used to spend 30 minutes every morning getting organized. Now the morning is done before they walk in. That's two extra hours a day my Director gets back for coaching.MS
Our two stores used to run differently because each set of Leaders had a different idea of what "good" looked like. OneClick gave both stores the same operating playbook.AW
Operator. Director. Leaders and Team Members. Each one sees the view that matches their job.
OneClick gives the Operator the dashboards and the weekly summary that the Director would otherwise build by hand.
OneClick gives the Director one screen for the whole day, replacing the four tools they otherwise switch between. An 8-hour day of triage becomes 4 hours of operational discipline.
OneClick gives Leaders one place for everything they need on shift. Team Members get their schedule and training progress on the phone in their apron.
Live shift sync. Schedules and Team Member changes flow automatically. No double-entry.
iPhone, iPad, and laptop. One login, same data. Operators set up on the laptop, run shifts on the phone.
The sensor pilot kit adds two streams of real-time data to your OneClick dashboard.
Temperature sensors for fridges, freezers, and holding equipment. Works with most existing LoRaWAN and Bluetooth sensors, or we provide new ones.
Kinetic sensors tied directly to your checklists. The act of completing a task gets logged automatically. No clipboard. No manual checkmark.
Limited pilot release through 2026. Reach out to learn more.
Get a 20-minute demo from the OneClick team. Bring your hardest shift question.
OneClick is the Operational Intelligence platform built specifically for Chick-fil-A® Operators. It replaces whiteboards, manual scheduling spreadsheets, and the disconnected tools Operators use to run a store. Shifts, training, breaks, checklists, ratings, and accountability live in one app. Used daily by 620+ Chick-fil-A® stores and tens of thousands of Team Members.
James Finlinson built OneClick. He was a Chick-fil-A® Team Member who watched his Director drown in paperwork and wrote a small app to fix the worst of it. Eight years later, OneClick runs in roughly one in five stand-alone Chick-fil-A® stores nationwide. The team is still mostly former CFA Team Members.
Scheduling tells you who is working. OneClick tells you what should happen on the shift, who needs coaching, where the labor variance is coming from. Scheduling is one feature. Operational Intelligence is the whole system.
Yes. OneClick syncs live with HotSchedules®. Schedules and Team Member changes flow into OneClick automatically. Operators do not have to choose between HotSchedules® and OneClick. The two work together.
Most stores are live within a week through OAP, our Operator Activation Program. Your Operator Success Manager handles the import, configures your operating model, and runs trainings for your Director and Leaders. The app is ready for your first shift before week 1 ends.
OneClick offers two plans: Essentials at $99/month (annual) or $109/month, and Premium at $249/month (annual) or $274/month. Annual plans include the Operator Activation Program (OAP) free; monthly plans add a one-time $399 OAP fee. OAP covers setup, configuration, and dedicated support through your first 30 days. See full pricing or book a demo.
We offer a structured 30-day pilot with a real Operator success manager assigned to your store, not a self-serve trial. The pilot includes setup, training for your Director and Leaders, and a 30-day review where we show you the labor and coaching gains we measured during the pilot.
Yes. OneClick works for multi-unit Operators today, with each stand-alone store running as its own OneClick instance, its own Layouts, its own ratings, its own roster. Multi-Unit Chat is in active development, giving you a single chat surface across your stores. Cross-store dashboards and a unified Team Member roster are on the near-term roadmap. More than 100 multi-unit Operators are on OneClick today.